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Health Insurance Information

Using your health insurance benefits and coverage is typically part of working with a psychotherapist, or any medical provider. And when you’re choosing a new therapist, whether or not they accept your health insurance can be an important financial consideration. So while it may feel a little confusing or intimidating, you need to understand the basics about health insurance, because it can help make psychotherapy accessible and can save you money.

At IntraSpectrum Counseling, our goal is to help you be a knowledgeable health insurance consumer – whether you are looking for a new therapist or using your benefits to pay for sessions with a therapist you’re already working with. Please review the information on this page, and if you have any questions, feel free to contact us for assistance. You can submit an inquiry form online, email us at help@intraspectrum-chicago.com, or leave a message for a callback on our office line (312-379-9476).

PLEASE NOTE: we always recommend you also call your health insurance carrier directly, to verify your own coverage and benefits.

In-Network Providers

IntraSpectrum Counseling is an In-Network Provider for the following health insurance plans:

  • Aetna PPO
  • Ambetter PPO
  • Anthem PPO
  • Blue Cross Blue Shield PPO
  • Blue Choice PPO
  • Cigna PPO

As part of the inquiry process, our Client Services team will verify your health insurance coverage (including whether there may be a deductible, co-pays or co-insurance, and/or yearly session limits), and provide you with this info prior to your first session. We will submit all In-Network claims to BCBSIL PPO, Blue Choice, Aetna, Ambetter, Anthem or Cigna for you, and follow up with them on your behalf regarding any billing issues.

Out-of-Network Providers & “Superbills”

If you are covered by a different health insurance carrier, you may still be eligible for Out-of-Network coverage at IntraSpectrum Counseling, but the process and reimbursement rates are different. We will verify your Out-of-Network benefits and provide you with this info prior to your first session:

  • You would be responsible for paying our fee at the time of your session.
  • Our Client Services can submit a “superbill” (a receipt with diagnostic codes and dates of service) to your insurance company for reimbursement upon request.
  • Once the insurance company processes the claims, they send reimbursement directly to you, at whatever rate your out-of-network benefits stipulate.
  • The reimbursement amount depends on your specific health insurance plan and it may not be possible for us to determine the specific amount of reimbursement you’d receive until after the first session(s) begin to process.

HMO Plans

Currently, we do not work with any HMO health insurance plans. All HMO plans are considered Out-of-Network insurance plans. As part of the initial inquiry process, our Client Services team will verify whether your plan is PPO or HMO if needed, and whether it qualifies for Out-of-Network. We can also help determine whether there may be a deductible, co-pays or co-insurance, and/or yearly session limits and share this info with you before your first session.

If you have questions, email us at help@intraspectrum-chicago.com or leave a message for a callback on our office line: 312-379-9476. To get started with therapy now, please submit an online Inquiry Form.

 READ OUR HEALTH INSURANCE GUIDE
“Using Your Health Insurance To Pay For Psychotherapy: The Basics”

Click the image below to check out this informative article, with important info about using your health insurance benefits to pay for psychotherapy.