Shanti Kennedy is a billing specialist at IntraSpectrum Counseling, directing client financial services. Shanti manages client accounts, tracks balances, verifies insurance benefits, and diligently resolves billing issues when they arise. Shanti is responsible for working closely with insurance companies to ensure that claims are processed correctly and promptly, according to member contracts. She has worked for over five years in medical billing, insurance claims and invoice management, with a consistent concentration in the mental and behavioral health field. She obtained her Creative Writing MA from Roosevelt University.